This form is not for questions about your electric or gas service from Duke Energy. Duke Energy Sustainable Solutions does not have access to your utility account information.
If you have a problem or question about your electric or gas service, please contact Duke Energy’s customer service for help.
To talk with one of our sustainable energy consultants immediately, call 800-288-6807.
Existing Duke Energy Sustainable Solutions customers with questions should call 800-288-6807 or email firstname.lastname@example.org.