This form is not for questions about your electric or gas service from Duke Energy. Duke Energy Sustainable Solutions does not have access to your utility account information.
If you have a problem or question about your electric or gas service, please contact Duke Energy’s customer service for help.
To talk with one of our sustainable energy consultants immediately, call 844.732.7652.
Existing Duke Energy Sustainable Solutions customers with questions should call 844.732.7652 or email sustainablesolutions@duke-energy.com.
